Skip to main content

Grievance Procedure

West Virginia University Campuses Americans with Disabilities Act Grievance Procedure

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act (“ADA”). It may be used by anyone (students, employees, visitors, contractors, etc.) who wants to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by West Virginia University. 

How to file

A complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of person making the complaint and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or tape recording, will be made available for persons with disabilities upon request.


The complaint should be submitted by the person making the complaint and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

James Goins
Director of Equity Assurance
Title IX Coordinator
Division of Diversity, Equity and Inclusion
West Virginia University
P.O. Box 6561
Morgantown,WV 26506-6561

Within 15 calendar days after receipt of the complaint, Mr. Goins or his designee will meet with the person filing the complaint to discuss it and possible resolutions. Within 15 calendar days of the meeting, Mr. Goins or his designee will respond in writing, and where appropriate, in an accessible format: large print, Braille or audio tape. The response will explain the position of West Virginia University and offer options for substantive resolution of the complaint as appropriate.